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Subscription Management

Manage your LKG for Billing subscription, view usage, choose plans, and track billing history.

Overview​

The Subscription module helps you:

  • View current subscription status and plan details
  • Monitor usage limits and quotas
  • Upgrade or downgrade plans
  • Manage trial periods
  • Track billing history and payments

Accessing Subscription​

Navigate to Subscription from the main menu to access:

  • Dashboard: Overview of your subscription status
  • Plans: Browse and select subscription plans
  • Usage: Monitor resource usage and limits
  • Billing History: View past payments and invoices

Subscription Dashboard​

The dashboard provides a quick overview of:

Current Plan​

  • Plan name (Free, Starter, Professional, Enterprise)
  • Plan features and limits
  • Subscription status (Active, Trial, Expired, Cancelled)
  • Renewal date

Usage Summary​

  • Invoices created vs. limit
  • Customers added vs. limit
  • Products created vs. limit
  • Storage used vs. limit

Quick Actions​

  • Upgrade Plan
  • View Billing History
  • Manage Payment Method
  • Cancel Subscription

Subscription Plans​

View all available plans with:

  • Monthly/Annual pricing
  • Feature comparison
  • Usage limits
  • Support level

Plan Types​

Free Plan

  • Basic features for getting started
  • Limited invoices and customers
  • Email support

Starter Plan

  • Small business features
  • Higher limits
  • Priority email support

Professional Plan

  • Advanced features
  • Inventory management
  • Accounting reports
  • Phone support

Enterprise Plan

  • Unlimited usage
  • Custom features
  • Dedicated account manager
  • 24/7 priority support

Usage Dashboard​

Monitor your resource usage in real-time:

Invoices​

  • Invoices created this period
  • Remaining invoice quota
  • Usage percentage
  • Historical trends

Customers​

  • Active customers
  • Customer limit

Products​

  • Products in catalog
  • Product limit
  • Most popular items

Storage​

  • Files and documents storage
  • Storage limit
  • Usage breakdown

Billing History​

View complete subscription payment history:

Invoice Details​

  • Invoice number and date
  • Amount charged
  • Payment status
  • Payment method
  • Download PDF invoices

Payment Information​

  • Transaction ID
  • Payment date
  • Payment gateway details

Subscription Changes​

  • Plan upgrades/downgrades
  • Proration adjustments

Trial Period​

If you're in a trial period:

Trial Information​

  • Trial end date
  • Days remaining
  • Trial plan features
  • Conversion options

After Trial Ends​

  • Automatic downgrade to Free plan
  • Option to upgrade before trial expires
  • Data retention policy

Managing Your Subscription​

Upgrading Your Plan​

  1. Go to Subscription → Plans
  2. Select desired plan
  3. Click Upgrade
  4. Enter payment details
  5. Confirm upgrade

Downgrading Your Plan​

  1. Go to Subscription → Dashboard
  2. Click Change Plan
  3. Select lower-tier plan
  4. Confirm downgrade (takes effect next billing cycle)

Payment Methods​

Supported payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • UPI (GPay, PhonePe, Paytm)
  • Net Banking
  • International Cards (for global customers)

Updating Payment Method​

  1. Go to Subscription → Dashboard
  2. Click Update Payment Method
  3. Enter new card/payment details
  4. Save changes

Billing Cycle​

Monthly Billing​

  • Charged on the same date each month
  • Prorated charges for mid-cycle upgrades
  • No long-term commitment

Usage Limits and Overages​

When You Reach Limits​

  • System prevents creating new items
  • Notification sent to upgrade
  • Existing data remains accessible
  • No additional charges

Soft Limits​

  • Soft Limits: Warning notifications

Best Practices​

✅ Do:

  • Monitor usage regularly
  • Upgrade before hitting limits
  • Keep payment method updated
  • Download invoices for records
  • Review plan features annually

❌ Don't:

  • Wait until limit is reached to upgrade
  • Ignore usage warnings
  • Let payment method expire
  • Cancel mid-billing cycle (no refund)

Common Questions​

Can I change plans anytime?​

Yes, upgrade anytime. Downgrades take effect at next billing cycle.

What happens to my data if I downgrade?​

Data is retained, but you may lose access to features until you upgrade again.

Do I get a refund if I cancel?​

No refunds for partial months. Access continues until period end.

Can I reactivate a cancelled subscription?​

Yes, reactivate anytime by selecting a paid plan.